Privacy Policy

Privacy Policy

Last Updated: October 27, 2026

1. Our Commitment to Privacy

Beneolens values transparency in the way personal information is collected, handled, and shared.

This Privacy Policy explains the information practices associated with our website, https://beneolens.com, including browsing, purchases, customer support, marketing communications, and advertising measurement.

The policy applies to personal information processed in connection with the Beneolens online store.

2. Business Operator and Data Controller

For personal information controlled by the Beneolens store, the responsible business is:

Data Controller and Business Operator:

Dongguan Chenqi Trading Co., Ltd.

Store Name: Beneolens

Registered Business Address:

No. 26, Heyu 3rd Lane, Huangjiang Town, Dongguan City, Guangdong Province, China

Privacy Contact: support@beneolens.com

Website: https://beneolens.com

Certain service providers, including Shopify, may also act as independent controllers for specific processing activities, as explained in their own privacy notices.

3. Categories of Personal Information

The information we handle depends on how you interact with Beneolens.

Information submitted by customers may include:

Name and contact information.
Email address and telephone number.
Shipping and billing addresses.
Ordered products and transaction details.
Account information, where applicable.
Customer service correspondence.
Marketing and communication preferences.

Technical and activity information may include:

Internet Protocol (IP) address.
Browser, device, and operating system information.
Cookies and similar online identifiers.
Approximate location inferred from technical information.
Product pages viewed and interactions with the website.
Cart activity and checkout events.
Advertising interactions and conversion-related events.

Payment details needed to complete a transaction are handled by Shopify and the applicable payment service providers. We do not generally retain full payment card numbers in customer-support records.

4. Why We Process Information

Information may be used for the following business purposes:

Order Services: Confirming purchases, processing transactions, arranging delivery, and providing order updates.

Customer Assistance: Responding to inquiries, resolving product concerns, and managing returns or refunds.

Store Operations: Maintaining the shopping cart, improving site functionality, and managing security.

Fraud Prevention: Identifying suspicious activity and protecting customers and our business.

Compliance: Maintaining legally required records and responding to lawful requests.

Analytics and Advertising: Understanding website activity, measuring advertising performance, and supporting marketing activities where permitted.

Where required, processing relies on an appropriate legal basis, which may include contractual necessity, compliance with legal obligations, legitimate interests, or consent.

5. Shopify and Other Service Providers

Our online store operates using Shopify's commerce technology.

Shopify supports functions such as website hosting, customer accounts where available, cart operations, checkout, and store management.

Other authorized providers may assist with payments, shipping, communications, fraud protection, technical services, analytics, or advertising.

Only information relevant to the applicable service should be shared, subject to the governing contractual arrangements and legal requirements.

Shopify may independently process certain information for its own services and, where enabled, Shopify Network Intelligence or related enhanced services.

Please review Shopify's consumer privacy notice:

https://privacy.shopify.com/en

6. Cookies, Pixels, and Tracking Choices

Beneolens uses cookies and related technologies to support website operation.

Essential cookies help provide services such as cart functionality, checkout, and security.

Where enabled, analytics and marketing technologies may help us understand website performance, evaluate advertisements, and measure conversions.

Where consent is legally required, non-essential tracking technologies should not be activated before the required consent has been obtained.

Visitors may use the Cookie Preferences mechanism available through our website to manage applicable cookie choices.

For further information about eligible data-sharing choices, please visit:

https://beneolens.com/pages/data-sharing-opt-out

Your choices will be handled in accordance with the requirements applicable to your location and the technologies used by the store.

7. AppLovin Advertising and Measurement

Beneolens may use AppLovin advertising and measurement services when those technologies are enabled on our website.

Depending on the integration, AppLovin may collect or receive information related to website activity, such as:

IP addresses and technical browser information.
Device characteristics and online identifiers.
Product and page views.
Shopping cart interactions.
Advertisement engagement.
Checkout and purchase conversion events.

This information may support advertising attribution, campaign measurement, and optimization.

Such processing must be subject to applicable privacy law, appropriate consent where required, and available user opt-out choices.

For further information about AppLovin's data practices, please see its official privacy policy:

https://legal.applovin.com/privacy

8. Disclosure of Information

We may disclose necessary personal information to authorized parties involved in providing the website and fulfilling customer orders.

These may include:

Shopify and e-commerce service providers.
Payment processors.
Shipping and fulfillment partners.
Customer communication providers.
Fraud prevention and website security providers.
Analytics or advertising partners, where applicable.

We may also disclose information when legally required, when necessary to enforce lawful rights, or in connection with an appropriately managed business transaction.

9. International Data Processing

Our business and service providers may process personal information in countries different from your country of residence.

Where applicable law requires additional safeguards for international transfers, we will use appropriate legal arrangements or other recognized protections.

10. Personal Information Rights

Depending on your location and applicable law, you may have rights to:

Request access to personal information.
Request correction of inaccurate information.
Request deletion where applicable.
Obtain a portable copy of eligible information.
Restrict or object to certain processing.
Withdraw consent where processing relies on consent.
Opt out of qualifying targeted advertising or data sharing.

To submit a request, contact support@beneolens.com.

We may need to verify your identity and will respond in accordance with applicable legal requirements.

Where applicable, recognized privacy preference signals will be handled as required by law.

You may also exercise certain rights concerning Shopify's independent processing directly through Shopify's privacy resources.

11. Storage and Security

We retain personal information only as reasonably necessary for legitimate business purposes, including order fulfillment, support, recordkeeping, dispute resolution, security, and compliance.

We use reasonable safeguards intended to protect personal information against unauthorized access and misuse.

No method of online transmission or storage can be guaranteed completely secure.

12. Marketing Communications

Where permitted, Beneolens may send updates about products, promotions, or other store news.

Marketing emails include an available method to unsubscribe.

Choosing not to receive promotional messages will not prevent necessary order confirmations or customer-service communications.

13. Children's Information

Beneolens is not intended to be used independently by children who are not legally permitted to use the services.

We do not knowingly collect children's personal information in violation of applicable law.

A parent or guardian may contact us regarding an eligible privacy concern.

14. Policy Changes

We may revise this Privacy Policy to reflect changes in our operations, technology, legal obligations, or information practices.

Updated versions will be published on the website, and additional notice will be given where legally required.

15. Privacy Questions and Requests

For inquiries relating to personal information or this Privacy Policy, contact:

Dongguan Chenqi Trading Co., Ltd.